Refund Policy for Services

All services with Bianca are non-refundable. However, our goal is for every client to leave feeling confident and satisfied with their hair. If you have any concerns about your results, please let us know before completing your payment. We also offer a one-week grace period for minor adjustments. Your happiness is our priority, and we’re here to ensure you love your hair.

Service Policy

All hair services with Bianca are final sale. If you have any concerns about your results, we encourage open communication before checking out. To maintain the highest level of client satisfaction, we provide a one-week adjustment period, allowing you to schedule a follow-up appointment with your original stylist for any nContact Us 24 hours' notice for appointment changes. Failure to cancel or reschedule within this timeframe will result in a charge for the full cost of the scheduled service.

No-Shows 

If you do not show up for your appointment without prior notice, the full service amount will be charged. Future appointments cannot be scheduled until this fee is paid.

Late Arrivals

Arriving more than 15 minutes late may result in a shortened or canceled service, at the stylist's discretion, and the cancellation fee may apply.

Contact Us

For any questions about our policies or to make adjustments to your appointment, feel free to reach out. We’re here to ensure you have the best possible experience with Bianca.